After-hours = voicemail
7 PM to 7 AM. Weekends. Holidays. The hours when "no cool" and "no heat" calls come in. Most contractors send straight to voicemail and lose those jobs to whoever's open.
Every call answered, qualified, and booked into your schedule — 24/7, including after-hours emergencies, overflow, and heat-wave surges. Installed on your own Vapi and Twilio accounts. You see every cost. You own the agent forever.
The most lucrative HVAC calls — emergencies, after-hours, weekends, installs from heat-wave panic-shoppers — are exactly the calls your office is least available to take. Three places it bleeds:
7 PM to 7 AM. Weekends. Holidays. The hours when "no cool" and "no heat" calls come in. Most contractors send straight to voicemail and lose those jobs to whoever's open.
Homeowners with no AC at 110°F call three companies in the next 60 seconds. The first human voice wins the job. The other two — even if they had availability — get voicemailed.
The Monday after a 100°F weekend, your CSRs can't keep up. Calls stack into hold music. Hold music becomes hangups. The day you should be making the most money, you're losing it.
A complete AI call & lead system trained on your business — running on your own Vapi and Twilio accounts. Works alongside your team, never sleeps.
We sit with you for one discovery call to capture your services, service area, pricing rules, and emergency triggers. The agent learns your brand voice from your existing call recordings.
Sub-second pickup. Multiple calls in parallel — no busy tones, no hold music. Day, night, weekend, holiday. Your phone never sends to voicemail again.
"No cool", "no heat", "leak", "gas smell", "vulnerable person at home" — flagged, escalated, and live-transferred to your on-call tech inside 10 seconds. Routine calls get booked normally.
Reads your calendar. Offers two real time-slots. Confirms the booking. Pushes it into ServiceTitan, Housecall Pro, Jobber, FieldEdge, or whatever you run. Texts the homeowner with tech name + ETA.
Missed-call text-backs in 30 seconds. Unsold-estimate nudge sequences. Seasonal tune-up reminders. Reactivation campaigns for dormant customers. Every lead is worked until they book or opt out.
Voltic Voice integrates straight into your existing CRM, calendar, phone system, and follow-up tools. No new dashboards to learn.
Bookings push straight into your dispatch system with full caller context.
Reads availability, books real slots, sends confirmations automatically.
Your existing number stays. Be primary, overflow, or after-hours only.
Missed-call text-back, unsold-estimate sequences, seasonal reminders.
Setup is one-time. Optional monthly tuning is month-to-month. Vapi and Twilio bill you directly at cost — no markup, no surprises.
setup, starting in the low-4 figures + optional mid-3 figures / mo tuning
bundle, starting in the mid-4 figures saves vs. buying separately
Most don't realize until you tell them. The voice is natural, the conversation is back-and-forth, and the agent handles interruptions. If a caller asks directly, the agent says: "I'm an AI assistant for [your company name]" — honest, but not the lead.
It never bluffs. If a question is outside the rules we've configured, it captures the question, takes a callback number, sets a clear expectation ("a tech will call you back within 30 minutes"), and pings your team via SMS. The customer never gets a wrong answer.
We define your specific emergency triggers — "no cool" in summer, "no heat" in winter, "leak", "gas smell", vulnerable person at home, etc. The agent listens for those, captures the essentials in 60 seconds, and live-transfers the caller to your on-call tech. If the transfer fails, it pages the dispatcher via SMS with full context.
Vapi runs about $0.05–0.10 per minute of call time. Twilio adds about $0.01/min plus a few dollars a month for the number. For a typical residential HVAC company that's $80–$300 a month, billed by Vapi and Twilio directly to your card. No markup from us. Fully transparent — you can see every call.
No. Your existing number stays. We can be set up as primary answer (every call), overflow only (when your CSRs are busy), or after-hours only — your choice. No porting, no downtime, no risk.
You keep everything. The agent lives in your Vapi account. The number lives in your Twilio account. The integrations keep running. We just stop tuning. Your phone keeps answering exactly the same — no platform lock-in, ever.
Pick up your phone and call the demo line — or book a 15-minute call where we'll run your numbers and play recordings of the agent handling actual emergencies.